Privacy and Refund Policy

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PRIVACY POLICY

Beach wind values the privacy of our guests and website visitors. We collect information to tailor our services to your needs, always aiming to do so transparently and with your consent when necessary. The personally identifiable information we gather may encompass details such as your name, home and work addresses, email addresses, phone and fax numbers, credit card information, date of birth, gender, as well as lifestyle preferences like room choices, leisure activities, and special requests, such as health conditions requiring specific accommodations or information about your children.

At Beach wind, we are committed to keeping you informed about the collection and use of personally identifiable information that is provided by our visitors while using our website, products, and services. We adhere to a policy of only requesting information when necessary for our services and will only use it for that specific purpose.

We encourage you to review and update your personally identifiable information periodically to ensure its accuracy. This includes updating your information in the event of changes such as a new home or email address or adding additional contact methods. Beach wind places a high priority on information security. We continually assess and enhance our technical, physical, and logical security measures to protect your personally identifiable information from loss, misuse, or alteration within our control. While it is important to note that ‘guaranteed security’ does not exist on the Internet or elsewhere, we utilize a combination of procedural and technical safeguards, such as password controls and firewalls, to safeguard your information.

TERMS AND CONDITIONS

The use of this website is limited to individuals who have the legal capacity to enter into binding contracts under applicable laws and is not intended for use by minors. By accessing and using this website, you affirm that you are of legal age to use this platform and undertake any legal obligations associated with its use. Furthermore, you confirm that you have the legal authority to make travel reservations or purchases on behalf of yourself or another person for whom you are authorized to act.

This website is exclusively meant for making legitimate reservations or purchases and should not be used for any other purposes, including, but not limited to, making speculative, false, or fraudulent reservations or booking in anticipation of future demand. Your usage of this website should be for personal purposes only. Commercial use is strictly prohibited unless prior written consent is obtained. You agree not to employ this website for activities such as chain letters, spam, solicitations (commercial or non-commercial), or any form of unsolicited bulk communications, including distribution lists, unless explicit permission is granted. Additionally, you pledge not to create hypertext links from any website under your control to this website without obtaining express written permission.

By accessing, using, viewing, transmitting, caching, or storing this website or any of its services, functions, or content, you are considered to have accepted all the terms, conditions, and notices outlined in this agreement without alteration. If you do not agree with these terms, please discontinue your use of the website and exit immediately.

REFUND & CANCELLATION

Reservation

• Make advance reservations via telephone or book      online.
• Advance payment in cash, deposit, or online payment is mandatory for confirmed reservations.
• Read and understand the cancellation policy before confirming the reservation
• Rates displayed online are not guaranteed until the confirmation voucher is generated.
• Once a rate is selected and the transaction is  executed, no other rate is applicable, either higher or lower. No refunds are admissible.
• Estimated cost for stay includes the confirmed room rate, estimated taxes, and fees.
• Actual taxes, fees, and cess at the time of stay may  vary from estimates.
• Currency conversions provided are estimates.
• The bill on check-out will be charged in the hotel’s local currency. Payments can be made through valid credit cards.
• Hotel reserves the right to modify or cancel reservations based on fraudulent, illegal, or inappropriate activity.
• Promotion/sale rates are restrictive and non-refundable. Some rates may not permit changes to the hotel booking.
• Limited inventory available on a first-come,  first-served basis.
• Hotel reserves the right to withdraw or amend  promotions without notice.
• Extra services not included in the offer are available at an additional charge.
• This offer cannot be combined with any other offer, promotion, or loyalty program benefits.
• In case of non-availability of pre-booked room, the hotel may offer an alternative at its discretion.
• Rates may change without notice and may vary for special events, except for confirmed reservations against advance payment.
• All rates are subject to prevailing local taxes applicable to room tariff and selected services.

Occupancy

In accordance with the comprehensive information provided on the website.

Deposit/ Online Payment

• The deposit/online payment, equivalent to the total      room nights booked for the entire stay, is required in advance to secure a      confirmed reservation.
• Accepted payment methods for the deposit include      Maestro, Visa, and MasterCard. For alternative payment modes, please  contact the hotel’s reservations.
• Corporate reservations must be secured using a  company credit card. For alternative payment methods for corporate  reservations, please contact Hotel’s Reservation.
• Group bookings of four or more rooms require  cancellation notice to qualify for a deposit refund, as specified in the cancellation & early checkout policy.

Cancellation

If you cancel 3 days before your reservation, you are eligible for a 100% refund.  Handling Charges shall apply.

If you cancel 1 days before your reservation, you are eligible for a 50% refund. Handling Charges shall apply.

Any cancellation there after shall incur 100% Cancellation charges and NO refund shall be processed.

Refund Policy

• If you cancel a refundable booking, it may take two      to four weeks for the refund to appear on your credit card statement. This      processing time is influenced by your credit card company's billing cycle      and the bank's processing time. The refund amount depends on factors like      the hotel's cancellation policy, the timing of your cancellation, and any      applicable processing fees
• If your reservation isn't confirmed, we won't charge      anything to your credit card, and we'll release any held amount right      away. After we do this, it might take two to four weeks for the bank to      process the refund and show the refunded amount on your credit card.